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East Tennessee State University Campus
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Academic & Career Support
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Earn your Degree Now, Not Later! At ETSU we are here to help you achieve success in earning your degree with the serves and support we provide.
Undergraduate Student Success Specialist (USSS) is a partnership with the School of Social Work and provides students assistance with day to day life obstacles that may be interfering with academic success. Students having difficulties setting realistic personal and academic goals, resolving problems and needing support or in need of finding services on campus and in the community should contact the USSS. Telephone - (423) 439-8777 or email undergradsuccess@etsu.edu.
The Carrier Center is staffed by professionals who evaluate students’ academic progress as it relates to their personal aspirations and career goals. In addition to advising students, referrals for additional academic assistance are made when necessary. The center serves as a primary resource for students who have a variety of needs including those who are entering the university for the first time, those that are unsure about an academic major or career option, and those who wish to take advantage of various academic support services to enhance their classroom learning.
Disability Services offers accommodations and services to students, faculty, and staff who have disabilities to allow an equal opportunity for participation in educational pursuits and campus activities. The Office also provides guidance and assistance with issues related to ADA.
In compliance with the federal regulations outlined in Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendment Act of 2008: it is the policy of East Tennessee State University to make accommodations, course substitutions, and other academic adjustments when necessary to insure equal access for students with disabilities.
Student Support Services is a federally funded TRIO Program for qualifying undergraduate students who meet one of the programs criteria: first-generation status, income eligibility, or a documented disability. In addition, students must also be working toward their first Bachelor’s Degree and be U.S. citizens. Students who are not U.S. citizens may be eligible if they are receiving federal financial aid. Student Support Services provides free individual tutoring, peer career mentoring, personal counseling, career counseling and academic advising to eligible students.
Tutoring and Testing services are offered by the Center for Academic Achievement (CFAA). The CFAA offers tutoring in writing and speaking, math and science, and other subjects. Experienced tutors work with students one-on-one and in small groups, and help is available online. The CFAA also administers a variety of tests including the ACT, GRE, PRAXIS and other exams.
University Career Services- Experienced career professionals are available to help you focus on careers that match your personal goals. They will support you in preparing a resume and other materials for your job search, learning the job search skills that lead to success, and identifying the work experiences that will help you continue to grow and develop as a student and a graduate.
The Office of Veterans Affairs is concerned with the needs, problems, and success of students eligible for educational assistance benefits affiliated with a branch of the Armed Forces. These include all chapters of the G.I. Bill, Title 38, United States Code, Yellow Ribbon, Tennessee STRONG (Support, Training, and Renewing Opportunity for National Guardsmen) Act, Army Federal Tuition Assistance, the Air Force’s Academic Institution (AI Portal), and Military Spouse Career Advancement (MyCAA) programs.
Veterans Upward Bound (VUB) is designed to help eligible veterans pursue education at the postsecondary level. The project offers free academic classes to assist in the HSE, precollege classes to help develop basic success skills, counseling, assessment and seminars designed to enhance a participant’s awareness of financial aid, time management, and academic strengths and weaknesses.
Little Buccaneers Early Childhood Learning Program is a play-based center that supports students of ETSU by providing care to children ages 3 months to 5 years of age. A parent or caregiver must be enrolled in a degree-seeking program through ETSU in order for their child to attend Little Bucs. Information for this program can be obtained by calling 439-7549.
ETSU students in need of professional interview clothing can set an appointment to come to Bucky’s Career Closet and get one complete, interview-ready outfit per semester to keep free of charge. ETSU takes great pride in preparing students with career readiness. Bucky’s Career Closet represents an additional step to ensure that all students have an opportunity to translate their preparation to success in the workplace.
Campus Tours: Please call (423) 439-4221 to schedule a campus tour. We can also schedule a meeting with a graduate program coordinator. For a virtual visit to ETSU, try our web site at www.etsu.edu
ETSU at Kingsport is located on 97 acres and offers day, evening and weekend classes, including lower and upper division and graduate courses. The selection is sufficient to meet most degree requirements of the university during the first two years. The phone number is 392-8000.
ETSU at Greeneville is located in the Greeneville-Greene County Center for Higher Education building, 215 North College Street in downtown Greeneville. Selected undergraduate and graduate courses are available during the day and evening through an articulation agreement between ETSU and Walters State Community College.
ETSU at Sevierville is a regional, off-campus site currently offering junior and senior level programming for a wide range of degree programs.
The Department of Allied Health Sciences, located at the Nave Center in Elizabethton, is a multidisciplinary department offering courses of study leading to a Bachelor of Science. The Bachelor of Science degree is available in Allied Health with concentrations in Allied Health Leadership, Cardiopulmonary Science, and Radiography. The telephone number is (423) 547- 4900. The department offers a Bachelor of Science degree in Dental Hygiene. The telephone number is (423) 439-4497.
The BlueSky Chattanooga Center is an off-campus site located within the BlueCross BlueShield of Tennessee Headquarters in Chattanooga, TN. It is the home of the BlueSky Tennessee Institute. The BlueSky Tennessee Institute powered by ETSU can help you kickstart your education and career. It’s a groundbreaking partnership between BlueCross BlueShield of Tennessee and East Tennessee State University. Earn a degree and secure a career at the same time. In just over two years, you can earn your Bachelor of Science in Computing from East Tennessee State University - and earn a job offer from BlueCross BlueSield of Tennessee.
Student Life & Campus Services
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The University Bookstore carries a supply of new and used textbooks that can be purchased/rented and reserved online and school supplies that can be purchased online or on location at the on-campus store in the D. P. Culp Center.
The Campus Post Office is a full service Post Office in the D. P. Culp University Center. Commuter students can apply for a post office box if desired and residential students are assigned a P.O. Box which remains with the student until graduation.
D. P. Culp University Center -The D.P. Culp University Center includes ID Services, Conference Services, Facility Reservations, and The Information Services Desk which serves as a resource for valuable campus information, community information, lost and found, ticket sales, and is considered the switchboard after hours.
ETSU Dining Services offers a variety of meal plans and dining options throughout campus from early morning to late night. Locations include an all-you-care-to-eat restaurant, a two level food court, three on-campus convenience stores, and a bagel and coffee shop at the library.
Bucky’s Food Pantry is unique in that it serves the ETSU community to include: students, staff, and faculty, alumni and retirees. Food insecurity can affect different facets of communities and the ETSU community is not immune to that premise. Therefore, Bucky’s Food Pantry will always help the ETSU community in its entirety.
The America Reads Program hires, trains, and places federal work-study students at schools and community centers in Johnson City and its surrounding counties to provide one-on-one and small group instruction to children who read below the third-grade level. Through this outreach to the community, local children and youth receive personalized tutoring needed in order to excel in reading thus boosting their confidence, motivation and overall academic achievement. Tutors become actively engaged in the child’s learning experience, gaining valuable skills and abilities that will positively affect their own future endeavors. For more information contact 439-8587 or email amreads@etsu.edu. Students who do not receive federal work-study funds may serve as volunteers.
Community Service Programs promotes, organizes and supports a variety of public service opportunities and civic engagement activities for the campus community and maintains a community service resource center for students interested and engaged in community service. The Office provides advisement and resources to student organizations engaged in community service such as Volunteer ETSU, Up ‘Til Dawn, and Alternative Break program.
Fraternity and Sorority Life houses ETSU’ s social fraternities and sororities, and their 4 governing councils (Interfraternity, Multicultural, National Pan-Hellenic, and Panhellenic Councils) and promotes community service, academic excellence, leadership, campus involvement, and brotherhood and sisterhood.
The Mary V. Jordan Multicultural Center sponsors six diverse student organizations that bring a sense of belonging and community for our students. The Multicultural Center seeks to promote the University’s commitment of diversity, and to broadening multicultural awareness and sensitivity, and encourages cross-cultural collaborative relationships through recruitment, retention, engagement and success.
The Office of Student Life and Enrollment administers new student orientation, student conduct, and serves as a point of contact for any questions or concerns about any aspect of academic or extracurricular life.
The Student Government Association (SGA) strives to represent the opinions of students, provide advice and a strong voice to administrators, finances programs on campus, and is the primary sponsor for Homecoming.
The Student Organization Resource Center (SORC) keeps general information concerning all campus organizations, events, programs, and community service.
The Office of New Student & Family Programs (NSFP) mission is to assist new students and their families in successfully transitioning to the ETSU community. Our programs provide a welcoming atmosphere, promote academic success and foster a sense of Buccaneer pride. We are here to assist first time freshman, transfers and adult students with processes regarding entering and adjusting to ETSU and college life as well as connect students and families to relevant resources. Our department is committed to student’s academic success and personal growth.
The International Programs and Services Office, located on the first floor of Yoakley Hall, Room 122, and is an administrative unit under the ETSU Honors College. The office serves the international community of visiting international students and scholars from more than 60 countries who attend or visit ETSU. Programming, advising, immigration paperwork, community outreach, Friendship Family Program, and the IBB (International Buc Buddy program) are among the many services offered by the office. The office also coordinates study abroad, overseas university partnerships, exchange programs, and the International Education Study Abroad Scholarship. Please visit https://www.etsu.edu/international/student-scholar-services/, phone (423) 439-7737, or email interntl@etsu.edu. International Student Services provides immigration advising and other pertinent services for prospective and current international students to ETSU. This office houses the Designated School Official, the person who is responsible for monitoring international students under the F-1 and J-1 status as well as visiting scholars under the J-1 status as mandated by the Department of Homeland Security. Scholarships are available through IPS for both incoming non-US citizens applying for admission to ETSU and ETSU students interested in studying abroad.For more information, please visit https://www.etsu.edu/international/scholarships/
University Libraries & Museums
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University Libraries provides access to open and affordable course materials as well as E-Texbook books. University Libraries include the Charles C. Sherrod Library on the main campus, the College of Medicine Library, the Archives of Appalachia, and an extensive online catalog. The libraries also include a variety of Extended Campus Services for distance education.
For more than 50 years the Reece Museum has told the many stories of Appalachia. Housing over 22,000 artifacts, the Reece collection captures the region’s past as well as its contemporary art and culture.
The Archives of Appalachia is a repository for memories - the written words, images, and sounds that document life in southern Appalachia. They steward nearly two miles of rare manuscripts, 250,000 photographs, 90,000 audio and moving image recordings, and 14,000 books. Nearly 2,000 patrons visit the Archives in person each year, and 65,000 more from over 50 countries engage with our holdings online.
The Gray Fossil Site and Museum is a dynamic hub for science and education in northeastern Tennessee. The world-class paleontological site in our backyard preserves a one-of-a-kind window into the Appalachian Highlands five million years ago and makes the museum an invaluable resource for paleontology research and education.
The Slocumb Galleries are educational exhibition venues of the Department of Art & Design under the College of Arts and Sciences at East Tennessee State University.
Where You Live Matters! On-campus living is at the heart of ETSU campus life and offers attractive, affordable, safe, and convenient educational opportunities. Resident students have increased access to the library; computer labs; extracurricular activities; intercollegiate athletics; health facilities; intramural and recreation programs; other students; lectures; concerts; other campus facilities; services; and programs.
Application Procedure - Early application, preferably before March 1, for fall semester and October 1 for spring semester is encouraged. Assignments for fall semester begin in April and mid-December for spring. A completed application and a $100 reservation/damage deposit is required and accepted at any time. Room/hall assignments are made according to the date of the application and deposit and availability. On-campus students are able to retain their current room or sign for another hall and/or room each semester. Living on campus is strongly encouraged, but not required or guaranteed, except for selected programs that provide rent scholarships to their participants to live on campus. Applications may be completed on line at https://www.etsu.edu/housing .
Refund of Residence Hall Rent and Deposits
If a student withdraws from ETSU or moves out of the residence hall, a refund of the residence hall rent or meal plan may be granted. A student who is suspended or expelled from ETSU or the residence facilities is not eligible for a refund of housing rent/deposit or university fees. Click here to read the complete policy.
Health & Counseling Services
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The Counseling Center provides services to currently enrolled students including personal, relationship, career counseling, educational programming, case management, psychiatric services, and consulting. The Center provides a range of services and programming related to alcohol/drug issues, relationship violence, sexual assault and suicide prevention.
The Dental Hygiene Clinic offers clinical services, including dental screening, routine dental prophylaxis, preventive therapies, periodontal therapies, and x-ray films for a nominal fee.
The Speech-Language & Hearing Clinic offers hearing screenings and evaluations, assessment of hearing aid candidacy and options, speech & language evaluations, and speech therapy.
The Student Health Clinic provides a range of health services for ETSU students including treatment for acute/episodic illness, such as upper respiratory, sore throat, stomach ache and injury. The Clinic also provides women’s and men’s health programs, STD screenings, immunization and allergy clinics, health education programs and information about student health insurance. Consultation services are free of charge and reduced fees are available for many tests.
The BucsCARE website is meant to be a resource for students and for student referral. BucsCARE includes the most referenced offices and campus resources in various categories. This page includes a link to ETSU’s “Need Help?” site which includes a comprehensive listing to other resources by topic area. In addition, students and staff can use the “Report a Concern” left navigation button to submit an online CARE Report or an Incident Report. BucsCARE was developed to be a one stop online resource for campus and community resources.
Buctainment is the student organization on campus that coordinates student activities, bringing comedy shows, musical groups, movies, lectures, dances, and special events to campus, usually for free or a nominal charge.
The Mary B. Martin School of the Arts provides a focal point for the arts at ETSU. Find information about performances, lectures, exhibitions, art on campus, and connections to community and regional arts organizations. The site also connects you to the arts box office, academic departments and programs, student organizations that support the arts, and scholarship opportunities in ETSU’s arts programs.
The East Tennessean is the ETSU student newspaper and is published twice weekly during the fall and spring semesters.
The ETSU Master Calendar of events and activities provides a method to announce and publicize events that are open to the campus community and the general public.
WETS-FM, ETSU’s Public Radio Station, is affiliated with National Public Radio and Public Radio International, operates 24 hours a day on 89.5 MHZ.
Transit, Parking, & Safety on Campus
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The Department of Public Safety is a professional law enforcement agency which provides for the overall safety and security of the University community and its properties. The Public Safety Office is located at the main entrance of the campus on University Parkway. The department is open 365 days per year and uses Public Safety Officers to patrol campus by automobile and on foot 24 hours per day. A 24-hour dispatch service is also maintained. The Department of Public Safety is responsible for campus security. The public safety office is located at the main entrance of the campus on University Parkway. EMERGENCY: Dial 911 from campus phones or 423-439-4480 from cell phones.
For additional information concerning safety at ETSU, contact Public Safety, (423) 439-6900, Office of Student Affairs, (423) 439-4210, or Office of Human Resources, (423) 439-4457.
The Campus Safety Website is a one stop shop for campus safety resources, providing emergency phone numbers, and important information about emergency preparedness systems, campus safety services, programs, and policies.
Emergency Notification for Students can be utilized by contacting the Division of Student Affairs Office which coordinates assistance for students and other constituents with emergencies and traumatic events that may impact their lives. The service includes locating a student on campus when notified of a family medical emergency, and contacting professors when there is an extended student absence due to an illness or emergency.
GoldAlert is the cell phone texting and email system that will let you know about school cancellations due to inclement weather changes and other emergency situations. Sign up to participate and get important emergency information.
Safety Escort-Safe Voyage program is available for a secure safety transport on campus to or from your vehicle, a campus building, or across campus, during the fall and spring semesters, the BUCSHOT evening route service hours operate on a fixed-route schedule from 5:00 until 10:45 Mon-Fri, with Safe-Voyage trips available upon request from 8:00 until midnight by calling 914-5940. During all other times, on campus security escorts are available by contacting the ETSU Department of Public Safety at 439-4480.
BucShot is a free university shuttle system operated in partnership with Johnson City Transit which links the entire campus and all perimeter parking lots with main academic and administration buildings and provides service to a number of local off-campus apartments.
Johnson City Transit is Johnson City’s municipal transit system. JCT operates fixed route services (including Bucshot service on/around ETSU campus), paratransit services for individuals with disabilities, and various demand-response call-in services. ETSU students can connect to the Johnson City metro area by hopping on a city bus free of charge with the ETSU ID card.
Parking Services is responsible for registration of motor vehicles, student parking decals, carpool and priority parking permits, visitor and temporary parking permits.
Commuter Student Services:
Athletics provides all the info that you will need to support and get involved in ETSU athletics. Get all of the latest BUC news, media, ticket availability, and schedules for athletic teams.
The Department of Campus Recreation, a unit in the Division of Student Life and Enrollment, provides a wide range of physical activities and recreational sports for the entire ETSU community. Five types of programs are offered: fitness, intramural sports, non-credit instruction, outdoor adventure, and sports clubs. Campus Recreation is one of ETSU’s largest employees of student labor. The unit participates in all of the university’s work programs - APS, FWSP, RSWP, and temporary support. Graduate assistant positions are also available.
Basler Center for Physical Activity - Fitness programs are the most popular types of recreational activity on any college campus. The CPA boasts a 15,000-square- foot weight-room with cardiovascular stations, free weights, and weight machines. Aerobic/group exercise classes are scheduled daily in the CPA’s aerobics/martial arts studio. There is also a personal training service with fitness testing, exercise prescription, and supervised workouts.
Intramural Sports - Varieties of team and individual intramural sports are scheduled each semester. Traditional fall team sports are flag football and volleyball. Spring team sports are basketball and softball. The four major leagues play four game regular seasons plus playoffs and contest Men’s A, Men’s B, Women’s, and Co-Rec divisions. Each year’s individual sports includes two road races and a golf tournament in the fall, and a bench press contest, racquetball, and tennis in the spring. Campus Recreation is also very involved in Homecoming in the fall.
The Basler Challenge Course is the centerpiece of the university’s outdoor-adventure program. The course includes an Alpine Tower, Carolina Straight Wall, and 12 low elements. Campus Recreation stages leadership and team building seminars for academic departments and student groups. For more information or to schedule a seminar, call 439- 4266. There are also times for individual students to challenge the tower and climb. All gear is provided. Backpacks, sleeping bags, and tents can be rented from room 230, Brooks Gym. The department stages skydiving, paintball, skiing, and whitewater rafting most years.
Memberships - There are two options for spouse and dependent use of the CPA. Spouse and dependent memberships may be purchased at the equipment room. Such memberships are available only to the immediate family members of currently enrolled students and currently employed faculty and staff members. Dependents 17 and under must be accompanied by a parent at all times in the CPA. Memberships for dependents 18-21 may also be purchased and those adult users will be issued a picture ID. Access will not be made available to dependents 22 and over. It is the goal of the Department of Campus Recreation to provide a comprehensive service schedule of events, programs, and services for the entire ETSU community. For more information, call 439-7980 or come by the department office in the Basler Center for Physical Activity.
Computer Labs are available throughout the campus. Open university labs are located on the first floor of the Charles C. Sherrod Library, and the first floor of Lucille Clement Hall.
D2L (Desire 2 Learn) is the ETSU Learning Management System. Every course has a D2L website associated with it, allowing students in that course to access material such as content, grades, tests, and other information the instructor provides.
ELearning and Online Education provides information about online learning through D2L, academic technology support services, web development for the university, instructional television services, and digital media services.
GoldLink - ETSU Portal allows students to access ETSU information, such as grades, course schedules, and transcripts. GoldLink can be customized to display relevant information and serves as a single sign-on launching point for D2L and other important campus services.
ETSU Email - Your ETSU email address will serve as a primary form of communication from university offices and should be checked often. Your student email account is open and ready for use after your admission to ETSU!
The OIT Student Help Desk aids students with personal computer problems, D2L issues, resetting passwords, and accessing Goldmail.
Residence Hall Network (ResNET) helps ETSU on-campus students access the Internet, campus network and find answers to frequently asked questions.
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