Aug 11, 2020  
2013-2014 Graduate Catalog 
2013-2014 Graduate Catalog [ARCHIVED CATALOG]

Add to Catalog (opens a new window)

MGMT 5217 - Service Operations Management

(3 credits)
Prerequisites: MGMT 3100 or permission of instructor. Application of operations management principles within the service environment, and illustrating new information technologies as strategic elements of service operations. Topics include: managing services, structuring and scheduling, continuous improvements in quality and productivity. Quantitative models and case analysis will be included.

View the Summer 2020 Schedule of Classes

View the Fall 2020 Schedule of Classes

Add to Catalog (opens a new window)